Cathleen responded quickly to help us make an offer on a house we were interested in but we were too late. We were new to the area and not in any rush. She was amazingly patient and resourceful over an extended period in showing us neighborhoods and properties until we found the absolute right fit. She really understood what we were looking for and never pushed us into something that was not going to make us really happy. Then her appreciation of the dynamics of the market and the true values helped us negotiate a fair offer and get us through all the various issues to closing. She made a lot of side trips on our behalf to take care of issues that came up and to give access to inspectors and such. We consider ourselves lucky to have had Cathleen by our side.